A rail made for your stairs
Cut to length for a straight flight, or manufactured to match the exact rise, going and radius of a curved one. Not inherited from somebody else’s staircase.
New stairlifts across London
Current models, a manufacturer’s guarantee and a rail made for your staircase — fitted by an independent family firm. Free quote, no obligation, no hard sell.
We install and maintain all the major stairlift makes
The honest answer
What the extra money actually buys
“Brand new” is not a reason on its own. These are the four concrete things a new lift gives you that a second-hand one cannot, and they are worth knowing before you decide either way.
A manufacturer’s guarantee
The Acorn 130 and 180 both carry a 12-month manufacturer guarantee. On a used lift, cover is whatever the reseller chooses to offer, and on a private sale it is usually nothing.
Full weight headroom
The Acorn 130 takes 127kg, with a heavy-duty version rated to 159kg. Buying new is how you get the capacity you need rather than the capacity that happened to come up.
A known history
Nobody has stored it in a garage, dismantled it in a hurry or run it for nine years. With a new lift there is nothing to take on trust.
Straight staircases
The Acorn 130
For a staircase that runs in one unbroken flight. The rail is cut to the length of your stairs, which is why straight lifts are both the quickest to supply and the least expensive to buy new.
- 127kg maximum weight, with a heavy-duty version rated to 159kg
- 12-month manufacturer guarantee
- Folds back against the wall so the stairs stay usable for everyone else
- Electric with a rechargeable battery system — keeps running in a power cut
- Fits narrow and steep staircases as well as standard ones
Most stairlifts are installed in just a few hours, so on a straight staircase a new lift is often in and working the same day the rail arrives.
Curved staircases
The Acorn 180
For anything that turns — a quarter turn at the top, a half-landing, a dog-leg, or stairs that curve the whole way. The rail is manufactured to match your staircase, so the lift carries you from bottom to top in one run rather than making you change over at a landing.
- 120kg maximum weight
- Inertia seatbelt and a FastTrack rail
- 12-month manufacturer guarantee
- Battery backup, like every lift we fit
- One continuous ride — no getting off at a half-landing
This is the one case where new is almost always the answer, because a second-hand curved rail was bent for one particular staircase and will not go on another.
Being independent
We are not tied to one manufacturer
A manufacturer’s salesperson can only recommend their own lift. That is not dishonesty, it is the job they have — but it does mean the answer is decided before they knock.
Most of what we fit is Acorn because it suits most London staircases. Where a Bruno, Handicare, Stannah or Brooks is the better fit for your stairs or your budget, that is what we will quote instead.
And we will tell you when new stairlifts are not the right answer at all. If your staircase is straight, the weight is well inside the limit and the budget is what is stopping you, a reconditioned lift does the same job for less. We supply those too, so there is nothing in it for us either way.
How it works
Survey, price, fit
Three steps, no pressure at any of them, and the first two cost you nothing.
A free survey
About half an hour. We measure the staircase at its tightest point, check where the lift will park at both ends and find the nearest socket.
A price in writing
Covering the lift, the fitting and removing an old stairlift if there is one. No obligation and no expiry date on the figure.
Fitted to the treads
The rail bolts to the stairs themselves, not the wall. No structural work, no replastering, nothing that cannot be undone later.
Tested and shown
Full travel, safety edges and seatbelt all checked, then we stay until whoever is using it has driven it themselves and is happy.
Where we work
Stairlift installation across London
We are based in Winchmore Hill and cover Greater London. If your address is not on the list it is still worth calling — we will tell you honestly whether we can get to you.
Barnet
Enfield
Haringey
Camden
Islington
Westminster
Greenwich
Bromley
Croydon
Sutton
Newham
Abbey Wood
What customers say
Reviews from people we have worked for
Every one of these is a verbatim Google review left for Zengo Mobility.
★★★★★
“Seán quickly diagnosed and fixed an issue with our Acorn curve chair. Wouldn’t hesitate to call again or recommend to others.”
K GGoogle review · June 2025
★★★★★
“At short notice Sean came and repaired my mums stairlift — very friendly and professional, made my mum feel safe as she is elderly.”
Charlie NashGoogle review · June 2025
★★★★★
“Highly recommended. Identified fault immediately. His work is excellent and reasonably priced.”
Monica PeelGoogle review · February 2025
★★★★★
“Sean repaired our stair lift and did a great job. He was on time, fixed the problem quickly, and made sure everything was working well before he left.”
Geetha PillaiGoogle review · February 2025
★★★★★
“Sean came to service my mother’s chairlift. He thoroughly examined all the components, was friendly and helpful. The price was very reasonable.”
Anita TGoogle review · February 2025
★★★★★
“So nice to deal with a great genuine guy. Sean communicated well, turned up when he said he would, and was knowledgeable.”
Colin WoodhouseGoogle review · August 2025
Questions
New stairlifts: your questions answered
What does a new stairlift give you that a used one does not?
Four things, concretely. A rail cut or manufactured for your staircase rather than inherited from someone else’s. A 12-month manufacturer guarantee rather than whatever a reseller chooses to offer. Full weight headroom, including heavy-duty options. And a known history — no guessing how it was treated, stored or dismantled.
Which new stairlift do you fit most?
The Acorn 130 for straight staircases and the Acorn 180 for curved ones. The 130 takes up to 127kg with a heavy-duty version rated to 159kg. The 180 takes up to 120kg, has an inertia seatbelt and runs on a FastTrack rail. Both carry a 12-month manufacturer guarantee. We also cover Bruno, Handicare, Stannah and Brooks where one of those suits your stairs better.
How soon can a new stairlift be fitted?
For a straight staircase, quickly — the rail is cut to length and most stairlifts are installed in just a few hours. For a curved staircase the rail has to be manufactured to match your stairs first, so the wait is in production rather than fitting. We give you a realistic date when we quote rather than a best case.
Do new stairlifts work in a power cut?
Yes. They run on electricity with a rechargeable battery system, so the lift keeps working if the power goes off. The batteries charge whenever the lift is parked at either end of the rail, which is why we show you where to leave it rather than stopping it halfway.
Will a new stairlift fit narrow or steep stairs?
Usually. Stairlifts can be fitted to narrow, steep, straight or curved staircases, and the measurement that decides it is the width at the tightest point rather than the widest. It is the first thing we check on the survey, and if a lift genuinely will not fit we will tell you rather than sell you one.
When would you tell me to buy used instead?
When the staircase is straight, the weight is comfortably inside the limit and the budget is the thing deciding whether you get a lift at all. We supply reconditioned lifts too, so there is nothing in it for us either way — and a used lift that gets someone upstairs this month beats a new one they never order. Ring 0800 4647401 and we will tell you which you are.
Does the price include fitting and taking the old one away?
Yes. The written quote covers the lift, the installation and removing an existing stairlift if there is one. It is free, there is no obligation, and there is no expiry date attached to it.